Privacy Policy
Effective January 1, 2026
1. Introduction
SteadyFlow Soap Guild (“we”, “us”, “our”) operates educational services and community features for craft soap makers on steadyflow.online. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our site and courses.
2. Information We Collect
- Account details: name, email, password (hashed), and optional profile data.
- Transaction data: order history, enrolled courses, and applied coupons.
- Technical data: device type, browser, IP address, and cookie identifiers.
- Usage data: pages visited, search terms, and feature interactions (e.g., Fallows, cart).
- Support communications: questions submitted via the contact form.
3. How We Use Information
- Provide and improve courses, payment processing, and community features.
- Secure our platform, prevent fraud, and enforce our Terms.
- Communicate with you about orders, updates, and service messages.
- Personalize content such as recommended courses.
- Comply with legal obligations and respond to lawful requests.
4. Cookies and Local Storage
We use essential cookies for sign-in, session security, and remembering preferences such as theme and cookie consent. We also use localStorage on your device for convenience features like Fallows and cart. You can manage preferences via your browser and our cookie banner. Current consent status is reflected in localStorage.sf_cookies.
5. Data Sharing
We do not sell personal information. We may share data with service providers (e.g., payment processors, analytics) bound by confidentiality, or when required by law. If ownership changes, we will notify you of any material privacy changes.
6. Your Choices and Rights
- Access, update, or delete your account information.
- Opt out of non-essential communications.
- Request a copy of your data and information about processing.
- Withdraw consent where processing is based on consent.
7. Data Security and Retention
We implement administrative, technical, and physical safeguards. Nevertheless, no method is 100% secure. We retain information as long as necessary for the purposes described and as required by law.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us for deletion.
9. International Transfers
We may process data in the United States and other countries. We use lawful mechanisms for cross-border transfers and protect data according to this Policy.
10. Contact
Questions? Contact SteadyFlow Soap Guild at [email protected] or +1 (415) 915-2042, or via our contact page.